Help Centre

Customer Services



The most frequently asked questions regarding ordering, delivery, customer service and more.



Let us know how we are doing and how we can improve.


Returns and Cancellations

Information and terms regarding cancelling or returning an order to us.

Request Catalogue

Request A Catalogue

Request to have our LBS Trade Buyers Guide sent to you through post. You can also download the brochure or view online

Contact Us

Contact Us

All our contact information in one place, should you need to speak to us.

Shopping With Us

LBS Payment Options

Payment Options

Your options on how to securely pay for your order with LBS Horticulture.

Delivery Information

Delivery Information

Information on the available delivery options and charges.

Trade Credit Account Info

Trade Credit Accounts

Information on how to apply for a trade credit account with LBS Horticulture.

Reviewing Products

Product Reviews

Review products or read product reviews by customers of LBS Horticulture.

Terms and Information

Privacy and Cookies

Privacy Policy

LBS Horticulture Privacy Policy


Cookie Policy

How we collect information when you use this site

LBS Terms and Conditions

Terms and Conditions

LBS Horticulture Terms and Conditions 

Website Terms and Conditions

Website Terms and Conditions

The LBS Horticulture Buyers Guide website terms and conditions

About LBS Horticulture

About Us

About Us

All about LBS Horticulture and our proud history.



Thinking about a career with LBS Horticulture? See our opportunities and how to apply here.

Quality Policy

Quality Policy

Our quality policy statement

Social Links

LBS Facebook


See our social updates and the latest horticultural updates on Facebook

LBS Twitter


See our updates and snippets of the latest news on Twitter

LBS YouTube


See product tutorials, video advice and more on YouTube