Trade Credit Accounts Information
A credit account may be opened upon application. A completed form (available on request) should be returned together with signed conditions of sale. Subject to trade and bank references being acceptable an account will be opened and a credit limit set.
Please note trading accounts take approximately 2 - 4 weeks to set up. We regret that 30 day accounts are not available to private individuals.
Terms & Conditions of the Trade Credit Account:
LBS Buyers Guide is a trading name of LBS Worldwide Ltd (The Company). Placing orders with the Company by any means including by telephone, in person, by post, FAX, e-mail, through sales representatives, other agents or through the company website, directly or indirectly, the Customer accepts all these Terms & Conditions of Sale. The Customer shall advise the Company in writing prior to placing such orders if any of these Terms are not acceptable.
Due to our policy of continuous product improvment and development, the Company reserves the right to alter prices and specifications of product(s) without prior notice. All prices are exclusive of VAT at the prevailing rate.
Once confirmed, orders will normally be despatched on a same-day basis from stock using reliable couriers. The Company shall not accept any responsibility for delays in transit and any consequential loss, howsoever caused
All deliveries must be checked by the Customer prior to signing the Delivery Note. Any missing products(s)/parcels must be written on the Delivery Note and reported to the Company by telephone, in writing or in person within 3 working days of the delivery date, quoting the requisite Delivery Note number. The Company reserves the right to reject Customer claims for missing products if this procedure is not followed. In the event of any missing product(s) being confirmed, the Company shall use its best endeavours to re-deliver these to the Customer and shall do so at its own cost.
Damaged or Defective Products & Product Warranty
Damaged or defective product(s) must be reported to the Company within 5 working days of delivery by telephone, in writing or in person. Upon approval, the Company shall issue a RMA (Return Merchandise Authorisation) number to the Customer and this shall be used to track the status of the product(s). Upon issue of the RMA and where authorised, the Company shall collect the product(s) from the Customer at a pre-arranged date and time. Should it transpire that there was no damage or defect to the product(s) caused by the manufacturer or by the Company, the cost of collection shall be charged to the Customer. Furthermore, should it be established that any damaged or defect has arisen due to Customer misuse or failure to adhere to the manufacturers recommended installation or operating procedures, the Company shall reserve the right not to refund the Customer for the price of the product(s). Any products warranty will commence from the date of the invoice. Any claims for defective product(s) will be limited to the value of the product(s) and the Company shall not be liable for any consequential losses incurred by the Customer arising from the use of any such defective product(s).
Incorrectly Ordered Product(s)
Incorrectly ordered product(s) may be returned for credit at the Customers own cost provided that they are not soiled or damaged in any way and that the Company is notified by telephone, in writing or in person within 5 working days of delivery. No refunds or replacements will be considered until the original product(s) have been thoroughly inspected and deemed acceptable, in their original delivered condition including all original packaging, instruction manuals, warranty cards and accessories.
Distance Selling Regulations (DSR) and E-Commerce Regulations (ECR)
The Company complies fully with the requirements of the DSR and ECR
Payment Terms, Credit Accounts & Overdue Payments
All product(s) must be paid for in full by credit/debit card, cash, cleared cheque, bank transfer or other means whereby the Company receives the full value of the Customer order prior to despatch. Trade credit accounts may be granted at the discretion of the Company, subject to credit status and acceptance in writing of our Terms and Conditions of Sale. Payment terms on trade accounts are 30 days net and any overdue accounts may be placed on stop and further credit facilities withdrawn. Without prejudice of any other rights you may have, the Company is entitled (both before and after any judgement) to charge interest at a rate equal to the higher of the interest rate payable on Court judgements or 2% above the base rate from time to time of HSBC Bank on overdue payments.
Risk & Title of Product(s)
The risk of damage to the product(s) supplied passes to the Customer upon delivery. The title to the product(s) shall not pass to the Customer until such time as the Compamny has received payment in full for such product(s) and upon clearance of any outstanding amounts or monies that may be due.
Pesticide and Chemical Sales
All Pesticide & Chemicals sold are within the understanding that they will be used by competent end users within the guidelines of F.E.P.A. (Food and Environment Protection Act 1985).
The Company accepts no responsibility for loss of profits, incidental expenses or any consequential losses attributable to defects in material or delay in or non-delivery of product(s).
LBS Worldwide Ltd. Registered office: Standroyd Mill, Cottontree, Colne, Lancashire, BB8 7BW.
Registered in England, Company Number 2961161, VAT Number 633 9643 20
These Terms & Conditions of Sale are subject to change without notice and the latest version can be obtained from the Company if so required.